Privacy Policy

This Privacy Policy explains how Citizen Net ("Citizen Net", "we", "our", or "us") collects, uses, stores, and protects information when you use https://citizennet.space, the Citizen Net Discord Bot, and related services.

By using the Services, you consent to the practices described in this Privacy Policy.

Information Provided by Discord

When you authenticate through Discord, we may collect:

• Discord User ID
• Username
• Display Name
• Avatar Information
• Server Membership Information necessary for platform functionality

Account Information

We may collect:

• Email Address
• Star Citizen Handle
• Linked Account Information
• User Preferences and Settings

Platform Data

We may collect information you create or submit, including:

• Inventory records
• Resource information
• Crafting plans
• Organization information
• Session tracking information
• Notifications and preferences
• Other platform-related content

Technical Information

We may collect:

• Browser information
• Device information
• Session identifiers
• Log data
• Error reports

Analytics Information

Citizen Net uses Umami Analytics to better understand how the platform is used and to improve functionality.

Analytics information may include:

• Pages visited
• Referring websites
• Browser type
• Device type
• General geographic information
• Aggregated usage statistics

Analytics information is used in aggregate and is not intended to identify individual users.

Citizen Net uses essential cookies and session technologies to:

• Authenticate users
• Maintain login sessions
• Provide security features
• Remember user preferences where applicable

Citizen Net does not use advertising cookies or third-party behavioral tracking technologies.

We use collected information to:

• Provide and maintain the Services
• Authenticate users
• Synchronize Discord and Citizen Net accounts
• Deliver notifications and updates
• Improve functionality and user experience
• Prevent abuse and unauthorized access
• Troubleshoot technical issues
• Comply with legal obligations

Citizen Net does not sell personal information.

Information may be shared only when necessary to:

• Operate the Services
• Integrate with third-party services
• Comply with legal requirements
• Protect the security and integrity of the Services

Citizen Net may interact with:

• Discord
• UEX
• GitHub
• Umami Analytics

Each third-party service maintains its own privacy practices and policies.

Data is stored using PostgreSQL databases operated by Citizen Net.

Regular backups may be retained for up to seven (7) days.

Unless otherwise required, account-related information is retained until the user requests deletion or the information is no longer necessary for providing the Services.

Citizen Net implements reasonable administrative, technical, and organizational safeguards to protect stored information.

However, no method of transmission or storage can be guaranteed to be completely secure.

You may request:

• Access to your stored information
• Correction of inaccurate information
• Deletion of your information

Requests may be submitted through a support ticket or by contacting support@citizennet.space.

Citizen Net is not intended for individuals who do not meet Discord's minimum age requirements.

We do not knowingly collect personal information from children below the applicable age threshold.

Citizen Net may be accessed worldwide.

By using the Services, you understand that your information may be processed and stored in jurisdictions different from your own.

Citizen Net may update this Privacy Policy from time to time.

Updated versions will be posted on the website with a revised "Last Updated" date.

Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

For privacy-related questions, requests, or concerns, please contact support@citizennet.space.